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salesforce service cloud agentforce process builder einstein📋 Description
- Architect and deliver Salesforce Service Cloud, Digital Engagement, and Voice solutions.
- Configure Salesforce using Process Builder and Visual Flows.
- Define responsibilities with Delivery/Project teams and report status.
- Collaborate with AI team to create innovative Salesforce solutions.
- Learn new Salesforce features quickly and mentor the team.
- Work with clients to define requirements and deliver solutions.
🎯 Requirements
- 2+ years hands-on project experience
- 1+ years Salesforce dev or configuration experience
- Project Management experience a plus
- BS in CS, Math, Engineering, or similar technical degree
- Understanding of Customer Service and PM with Salesforce breadth
- Salesforce Certifications are a plus (Service Cloud, Sales Cloud, etc.)
🎁 Benefits
- Remote and in-person work options
- Travel up to 25% for certain roles
- Flexible schedule and trust-based culture
- Collaborative environment with open feedback
- Regular executive town halls and company meetings
- Team celebrations and events
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