Salesforce Architect, Customer Operations

📋 Description

• Own Salesforce instance as principal architect and primary administrator
• Implement best-practice deployment procedures to increase data, permissions, and automation accuracy
• Manage day-to-day system operations with high caliber
• Lead agile, sprint-based development and capacity optimization
• Build and maintain integrations (Apex, APIs, middleware)
• Design data models and perform data migrations

🎯 Requirements

• 10+ years as Salesforce administrator; 5+ years as primary administrator/architect
• 5+ years administering Service Cloud
• Experience with Apex triggers and APIs
• Experience leading development sprints via Jira
• Advanced Excel skills for data migrations
• Comfortable with ambiguity in fast-paced environment

🎁 Benefits

• Hybrid work schedule for in-person collaboration
• Offices in Culver City, San Francisco, and Dallas
• Competitive pay and equity
• Premium health, dental, and vision insurance
• 401k with a 4% match
• 16 weeks paid parental leave