Related skills
crm salesforce jira confluence dashboards📋 Description
- Act as first point of contact for Salesforce users; manage and resolve tickets.
- Identify recurring issues; perform root-cause analysis; implement fixes.
- Perform daily Salesforce admin: user management, security, layouts, record types, rules.
- Communicate with business users to understand needs and provide updates.
- Create and maintain end-user docs (how-to guides, KB articles).
- Manage reports, dashboards, data imports/dedup/exports; assist with integrations.
🎯 Requirements
- Foundational, hands-on Salesforce experience.
- Strong analytical, troubleshooting, root-cause skills.
- Clear, concise communicator; translate tech for non-technical users.
- Proficient in English; collaborative team player.
- Commitment to continuous learning; proactive improvements.
- Agile familiarity (Scrum/Kanban) and Jira/Confluence a plus.
🎁 Benefits
- Health insurance for the whole family; flexible work and well-being support.
- Extra days off, sabbatical, and community days.
- Training opportunities; free Udemy access.
- Flexible benefits program.
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