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salesforce jira netsuite excel gearset📋 Description
- Handle routine changes to user access, org settings, automation, custom metadata, and object/field config.
- Supervise Salesforce user support queue in Jira; delegate tickets to the junior analyst.
- Provide data manipulation in Salesforce Data Loader and Excel.
- Develop familiarity with NetSuite, Google Ad Manager, DocuSign and Conga for stakeholders.
- Manage small-to-medium enhancement projects from requirements to deployment using Jira and Gearset.
🎯 Requirements
- Extensive experience with Salesforce user support and UAT.
- Experience triaging and managing tickets in Jira or similar tools.
- Proficient in data analysis/manipulation in Excel.
- Practical Salesforce or CRM admin experience; certification not required.
- Strong attention to detail; able to work independently in a fast-moving environment.
- Willingness to learn and adapt as processes change.
🎁 Benefits
- Work from almost anywhere up to 20 days/year
- Mental health: SpringHealth therapy and HeadSpace
- No meeting Fridays; paid parental leave
- Generous vacation and birthday time off
- Career growth: Development Dollars and leadership development
- Private health and dental insurance
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