Related skills
onboarding coaching training sales training facilitationπ Description
- Deliver onboarding sessions for new agents and train on product knowledge and sales approaches.
- Run refresher sessions for existing agents and coach cluster leaders.
- Use facilitation methods: role-play, digital tools, scenario-based learning.
- Maintain attendance and assessment records; track what's working and share insights.
- Prepare training materials and coordinate logistics across multiple sites.
- Travel within KwaZulu-Natal to train at various sites.
π― Requirements
- A diploma or degree in Sales, Business Administration, Training & Development, or related field.
- Demonstrable experience in sales training, sales support, or a facilitation role.
- Proven ability to deliver engaging, results-oriented training sessions; comfortable presenting.
- Proficiency in Microsoft Office Suite; manage training records, materials, and data.
- Strong organizational and communication skills; clear in reports and conversations.
π Benefits
- Diverse development programs, coaching partnerships, and on-the-job training.
- Family-friendly policies and flexible work arrangements.
- Supportive well-being culture and flexible work options.
- Equal opportunity employer with a commitment to diversity.
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