Related skills
ms office onboarding coaching excel powerpoint📋 Description
- Facilitate and master call center training programs
- Provide coaching and guidance to agents for performance
- Collaborate with department leaders to identify training needs
- Monitor knowledge transfer from classroom training to productivity
- Create best-practice training materials
- Assist with Sales Operational support as needed
🎯 Requirements
- Proven experience as a Sales Trainer or similar role in a sales training or BPO (min 1 year)
- Associate degree in education, business, or related field (preferred)
- Sales certification or training accreditation is a plus
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