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analytics salesforce saas sales operations cpq📋 Description
- Directly manage and coach a regional Sales Support Specialist team.
- Standardize regional playbooks for Tasks, Tickets, Cases, and workflows.
- Analyze team utilization and metrics to drive staffing decisions.
- Align SSS with Account Executives for equitable, efficient support.
- Collaborate with Chief of Staff and cross-functional teams to remove bottlenecks.
🎯 Requirements
- 5+ years in Sales, Sales Ops, Sales Support, or Rev Ops in SaaS.
- 2+ years of direct people management and coaching.
- Proficiency in Salesforce, CPQ workflows, and deal desk mechanics.
- Strong analytics to track capacity, SLAs, and utilization.
🎁 Benefits
- Competitive pay and comprehensive benefits.
- Generous paid time off and parental leave.
- Healthcare, 401(k), and retirement savings.
- Equity options and performance-based rewards.
- Remote-first culture with flexible schedules.
- Travel for in-person meetings occasionally.
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