Related skills
reporting crm data analytics customer service excel📋 Description
- Support the sales team with timely responses and problem solving.
- Manage CRM data entry, migration, cleansing, and reporting.
- Create dashboards and reports to inform sales decisions.
- Liaise between Account Managers and other departments (CS, head office, eng, procurement).
- Assist with accounts receivable and customer credit changes.
🎯 Requirements
- Bachelor’s degree or equivalent experience.
- Approximately 2 years in customer service, sales support, or data analytics.
- Experience at a manufacturing or distribution company.
- Excel proficiency (pivot tables, v-lookups) and PowerPoint.
- Customer oriented with initiative; strong communication.
- Strong organization, time management and problem-solving skills.
- Experience with Microsoft Dynamics or other CRM software helpful.
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