Related skills
account management sales saas customer service onboarding📋 Description
- Serve as lead point of contact for merchants on account management
- Own assigned accounts, onboard merchants, drive SaaS adoption
- Optimize listing content to maximize marketplace conversions
- Analyze reports and plan to increase revenue from existing accounts
- Meet KPIs on bookings, usage, retention, conversions and churn
- Ensure positive merchant experience through clear communication and swift resolution
🎯 Requirements
- Bachelor's Degree
- 1-2 years of sales or account management in Internet, software or e-commerce sectors
- Excellent written, verbal communication, presentation, and interpersonal skills
- Strong sense of initiative and customer service orientation
- Ability to adapt and meet targets in a dynamic, fast-paced environment
- Experience with online marketplaces or SaaS platforms is desirable
🎁 Benefits
- We offer a competitive salary and an opportunity to fast-track your career path at our rapidly expanding technology startup
- Working with a passionate, young and dynamic team in a fun work environment
- Full-time employment contract
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