Sales & Service Manager - Westfarms

📋 Description

• Lead Sales & Service strategy to deliver exceptional guest experience in-store.
• Oversee Sales & Service team on the floor and back-of-house.
• Build and execute store-level Sales & Service plan with GM.
• Ensure guest connection, product education, and service standards.
• Manage daily operations: scheduling, cleanliness, safety.
• Own budgets, reporting, and planning metrics.

🎯 Requirements

• 3-5 years of retail or related industry leadership experience.
• Extraordinary interpersonal and communication skills (verbal & written).
• Leads a team through accountability, coaching and talent development.
• Agile with the ability to multitask in a changing environment.
• MS Office proficiency (Word, Excel, Outlook).
• Ability to lift up to 50 pounds and stand for long periods.

🎁 Benefits

• Generous employee discount and Wellness Club membership.
• Medical, dental, and vision plans; mental health access.
• 401(k) with company matching.
• Monthly store incentives and clothing allowance.
• Free yoga classes at select Sanctuaries.
• Commuter benefits.