Sales & Service Manager - Promenade at Westlake

📋 Description

• Lead store guest experience strategy with GM; ensure exceptional service.
• Oversee Sales & Service team; coach on product education and gaps.
• Build client relationships and nurture daily customer connections.
• Manage store operations: floor/back-of-house, scheduling, safety.
• Partner with GM to implement Sales & Service strategy; monitor budget.
• Represent brand in meetings; uphold guiding principles.

🎯 Requirements

• 3-5 years of retail or related industry leadership experience.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong interpersonal and verbal/written communication skills.
• Ability to lead, coach, and develop a team.
• Experience managing budgets and performance metrics.
• Physical ability to lift up to 50 pounds and move around the store.

🎁 Benefits

• Generous employee discount and free ALO Wellness Club membership.
• Medical, dental and vision coverage; mental health support.
• 401K with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at select Sanctuaries.