Related skills
sales customer service coaching leadership budgetingπ Description
- Lead Sales & Service team to deliver exceptional guest experience.
- Drive store targets, sales, guest experience, and talent development.
- Ensure floor and back-of-house ops are clean, safe, inviting, efficient.
- Oversee the team, coaching to address gaps and improve guest connection.
- Partner with General Manager to develop and execute Sales & Service strategy.
- Build client relationships and product knowledge across the team.
π― Requirements
- 3-5 years of retail or related leadership experience.
- Strong interpersonal and verbal/written communication skills.
- Coaching and development: lead with feedback and accountability.
- Budgeting and metrics management (expenses, sell-thru) and planning.
- Agile, multitasker in a dynamic environment; cross-functional collaboration.
- Physical: stand and move for shifts; lift up to 50 pounds.
π Benefits
- Generous employee discount and free ALO Wellness Club membership.
- Medical, dental, and vision plans; mental health resources; parent support.
- 401K with company matching.
- Monthly Store Incentives.
- Clothing Allowance.
- Free yoga classes at Sanctuaries (select cities).
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