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ms office sales coaching excel customer experience📋 Description
- Member of the store leadership team focused on sales, guest experience and talent.
- Drive business targets, guest experience, and store operations outcomes.
- Lead Sales & Service on the floor and back-of-house tasks.
- Partner with the GM to escalate process gaps and improve systems.
- Oversee the Sales & Service team to deliver exceptional guest experiences.
- Build the Sales & Service strategy and execute it with the team.
🎯 Requirements
- 3-5 years retail or related industry leadership experience.
- Strong guest experience and interpersonal skills.
- Proven ability to coach and develop teammates.
- Experience budgeting, reporting and KPI tracking.
- Proficiency in MS Office (Word, Excel, Outlook).
- Ability to lift up to 50 pounds and move around the store.
- Willing to work opening, closing and weekend shifts.
🎁 Benefits
- Generous employee discount and free Wellness Club membership.
- Medical, dental and vision plans; mental health access.
- 401(k) with company matching.
- Monthly store incentives.
- Clothing allowance.
- Free yoga classes at select Sanctuaries.
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