Sales & Service Lead - Country Club Plaza

📋 Description

• Lead exceptional guest experience on floor; assess guest connections and educate on products.
• Build client relationships daily; address gaps via feedback and coaching.
• Analyze reports to strategize and deliver results; identify growth opportunities.
• Ensure floor coverage with workforce solutions and selling initiatives.
• Partner with Operations & Visual Manager on budgets, inventory, vendor relations, facilities.
• Directly oversee Sales & Service Associates and Cashiers; recruit talent.

🎯 Requirements

• 2+ years in a client-centric, sales environment.
• Proven leadership capabilities; ability to lead and inspire staff.
• Excellent interpersonal and written communication skills.
• Values feedback; receptive to coaching and giving feedback.
• Able to work variable shifts including peak days and weekends.
• Team-oriented and aligns with guiding principles.

🎁 Benefits

• Generous employee discount and free Wellness Club membership.
• Medical, dental and vision plans; mental health resources; parental support.
• 401K with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at Sanctuaries (select cities).