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communication crm salesforce sales customer service📋 Description
- Manage inbound and outbound calls with potential clients and families.
- Listen to client needs and match to our care solutions.
- Clearly communicate our services, ask for commitment, and schedule follow-ups.
- Meet or exceed sales metrics, including call volume and conversion rates.
- Use CRM tools such as Salesforce to track activity and follow up.
- Remote, full-time role reporting to the Sales Manager with rotating weekends.
🎯 Requirements
- 3+ years of phone-based sales or customer service (inbound/outbound).
- Bachelor's degree or equivalent professional experience.
- Experience in a high-volume call center.
- Thrives in a metrics-driven environment and is motivated by goals and incentives.
- Empathetic communicator balancing compassion with confident sales execution.
- Experience working remotely, managing time effectively, and staying connected to a virtual team.
🎁 Benefits
- Equity and 401K with up to a 4% match.
- Medical, dental, and vision coverage including zero cost plans.
- Short Term Disability, Long Term Disability, and fully employer-paid Life Insurance.
- Generous time off program and Employee Assistance Program.
- Mental health benefits and wellness program.
- Discount program.
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