Sales Operations Specialist (Mid-Atlantic)

📋 Description

• Use Salesforce to generate quotes, track opportunities, and process orders.
• Respond promptly to internal and external inquiries.
• Propose pricing and payment options balancing needs and policies.
• Liaise between customers, vendors, and GuidePoint outside Sales Executives.
• Develop and retain product/industry knowledge and vendor resources.
• Attend regional forecast calls and perform pipeline analysis for forecast accuracy.

🎯 Requirements

• High School Diploma or GED; Associate degree preferred.
• 3+ years in customer service or sales support; IT field preferred.
• CRM software experience; Salesforce.com preferred.
• Intermediate Microsoft Office and Internet navigation.
• Technical sales/support and outbound calling experience preferred.
• Self-motivated, detail-oriented, able to manage priorities; team player.

🎁 Benefits

• Remote workforce primarily; US-based; some travel.
• Medical insurance options; GuidePoint pays most of the premium.
• Dental insurance; GuidePoint pays 100% of employee premium.
• 12 corporate holidays and Flexible Time Off.
• Mobile phone and home internet allowance.
• Retirement plan eligibility after open enrollment; Pet benefit option.