Related skills
product management crm salesforce cloud microsoft office📋 Description
- Understand COP and CRM workflows to grasp backend operations.
- Analyze and troubleshoot issues in order processing workflows.
- Collaborate with internal dev team for root-cause analysis.
- Communicate resolutions with stakeholders.
- Manage issue status and ensure timely resolution.
- Support cloud releases with Product Managers, including SKU creation in CRM.
🎯 Requirements
- Bachelor’s degree (preferred)
- 1-2 years' experience in coordination and operational support
- 1-2 years' experience in software product and/or project management
- Excellent communication and listening skills
- Fluent in English (oral and written) with good interpersonal skills
- Strong knowledge of MS Office, especially Excel
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