Sales Operations Manager

📋 Description

• Partner with Business Development and Marketplace leadership to accelerate Roo's growth.
• Build and optimize tools, dashboards, and reporting across markets.
• Analyze field performance and deliver insights to boost productivity.
• Support the creation and execution of sales and account playbooks.
• Drive GTM programs and rollouts in new markets and measure impact.
• Identify gaps in reporting/tools/processes and drive solutions.

🎯 Requirements

• 5+ years in Sales Ops or related analytical/operational role.
• Experience in a startup or early-stage SaaS environment.
• Proven cross-functional partner with ability to influence without authority.
• Experience supporting/executing GTM strategies at regional/market level.
• Strong experience building metrics, dashboards, and reporting frameworks.
• Familiar with the full customer lifecycle (pre-sales, sales, and success).
• Understanding of recurring revenue models and key value drivers.
• Proficient with CRM tools (HubSpot, Salesforce), Excel, and GSuite.

🎁 Benefits

• Stipends for home office setup, continuing education, and wellness.
• Comprehensive health benefits with core plan and optional premium.
• 401K and unlimited Paid Time Off.
• Paid maternity/paternity and reproductive care leave.
• Domestic travel opportunities for regional team events.