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reporting crm dashboards dataintegrity sops📋 Description
- Oversee CRM and Contact Centre maintenance for uptime and data integrity.
- Lead creation and updating of internal sales policies and SOPs.
- Manage revenue dashboards and provide pipeline insights.
- Propose and implement improvements to payment journeys and processes.
- Collaborate with Finance and Collections for data accuracy and integrations.
- Resolve system issues and ensure timely resolution of bottlenecks.
🎯 Requirements
- 2+ years in sales ops, account management, or BD support.
- 1+ year in CRM management and maintenance.
- Excellent verbal and written communication.
- Outstanding organisation and planning skills.
- KPI achievement in operational efficiency.
- Matric qualification minimum.
🎁 Benefits
- Equity: stock option eligibility.
- Hybrid work: flexible schedule; remote options.
- Learn new tech skills: part-time Coding Bootcamps.
- Join the heart of tech in Africa, Europe and the US.
- Life-changing work: helping education and tech careers accessible.
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