Sales Engineer

📋 Description

• Partner with Sales: Collaborate with Account Executives throughout the deal cycle—joining calls, demos, and meetings to explore challenges, co-design solutions, and close deals together.
• Lead Technical Discovery: Engage deeply with engineers, product managers, and architects to understand their systems, goals, and pain points. You’ll map these into Sendbird’s APIs, SDKs, and AI capabilities.
• Design Tailored Solutions: Create architectural recommendations that fit each customer’s business needs—whether they’re building a chat app, deploying an AI support agent, or connecting millions of users.
• Deliver Demos that Inspire: Build and present compelling demos that show not just how Sendbird works, but what it can do for them.
• Handle Security & Compliance: Be confident articulating Sendbird’s security and compliance story (SOC 2, ISO-27001, HIPAA), helping customers build trust from the start.
• Collaborate Cross-Functionally: Partner with Product, Engineering, and Customer Success to ensure a seamless transition from pre-sales to post-launch.

🎯 Requirements

• 3+ years in Sales Engineering or Solutions Architecture, ideally within a developer-focused or platform-based SaaS company.
• Solid understanding of APIs, SDKs, and integration workflows—you know how modern apps are built and scaled.
• Experience with at least one development environment (e.g., JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, Flutter).
• Awareness of Generative AI trends and a curiosity to experiment and learn.
• Excellent communication skills—you can simplify the technical for non-technical audiences and vice versa.
• Strong project management skills with the ability to balance multiple opportunities simultaneously.

🎁 Benefits

• Salary: $200k-$235k USD
• 20 days PTO, 13 holidays, 7 sick days, 1 volunteer day
• Company-subsidized medical, dental, vision insurance
• Flexible spending accounts
• Parental leave
• Annual $3,500 stipend for development, gym, books