Related skills
crm account management customer success salesforce pipeline management📋 Description
- Proactively engage existing customers to identify cross-sell opportunities.
- Conduct discovery calls to understand challenges, usage, and needs.
- Map customer needs to DigiCert solutions for expansion opportunities.
- Build and maintain a strong pipeline focused on incremental ACV.
- Collaborate with Account Managers and Customer Success on strategy.
- Strengthen engagement within assigned accounts early on.
🎯 Requirements
- Professional proficiency in German or Spanish or French (essential business requirement)
- 1+ years SDR, BDR, inside sales, or customer-facing experience preferred
- Strong communication and discovery skills
- Ability to build rapport quickly with existing customers
- Curious, proactive, and comfortable conducting needs-based conversations
- Familiarity with CRM systems (Salesforce preferred)
🎁 Benefits
- Uncapped Commission
- Achievers club awards & Incentives
- Provident Fund
- Medical Aid + Gap Cover
- Employee Assistance Program
- Education Support Program
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