Sales Development Representative, EMEA (FTC)

📋 Description

• Engage existing customers for cross-sell and upsell opportunities.
• Conduct discovery calls to understand challenges, usage, and needs.
• Map customer needs to DigiCert solutions for expansion.
• Build and maintain a pipeline focused on incremental ACV.
• Collaborate with AMs and CS to coordinate expansion.
• Maintain CRM logs and provide weekly pipeline updates.

🎯 Requirements

• 1+ years in SDR/BDR or inside sales preferred.
• Strong communication and discovery skills.
• Ability to build rapport quickly with customers.
• Curious, proactive, and needs-based conversations.
• CRM familiarity (Salesforce preferred).
• Experience in cybersecurity or SaaS is an advantage.
• Strong listening and problem identification skills.

🎁 Benefits

• Uncapped Commission
• Achievers club awards & Incentives
• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Education Support Program