Related skills
outbound sales coaching performance metrics leadership mortgageπ Description
- Supervise a team of 10β15 Home Lending Associates (Outbound)
- Full-time, in-person role in Dallas office with daily onsite presence
- Serve as frontline outbound sales lead, setting expectations and coaching
- Support performance against monthly goals: calls, talk time, conversions
- Monitor daily/weekly metrics to identify trends and coaching needs
- Conduct regular coaching and 1:1s to develop talent and drive results
π― Requirements
- 2β4 years of mortgage sales or related outbound sales
- 1+ year leading or supervising sales reps
- Experience in a high-volume outbound call center environment preferred
- Strong execution mindset with accountability
- Comfortable using performance metrics to guide coaching
- Organized and detail-oriented with multi-priority focus
π Benefits
- Day One Coverage β benefits begin on your first day
- Nationwide Medical, Dental & Vision Coverage β travel with you
- Mental Health Support β virtual therapy for you and dependents
- Health Savings Account (HSA) β employer contributions
- Employer-Funded Dependent Care FSA β support for childcare costs
- Disability & Life Insurance β provided at no cost
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