Related skills
communication sales customer service retail merchandising📋 Description
- Create a comfortable and uplifting end-to-end experience for Knix customers.
- Actively listen to customer needs and recommend products.
- Lead product fittings to ensure correct size the first time.
- Stay knowledgeable on our growing product assortment.
- Merchandise products effectively to reflect our brand.
- Escalate issues to the Store Manager as needed.
🎯 Requirements
- Previous customer service experience is an asset
- Warm demeanour with a "get it done" approach
- You are a team player and great collaborator
- Resourceful with a keen ability to resolve customer issues
- Affinity for our product line and Knix mission
- Eligibility to work in Canada (18+, valid work authorization) and ability to lift up to 25 lbs
🎁 Benefits
- Highly competitive compensation plus monthly bonus
- Generous employee discounts up to 50%
- Parental Leave Top-Up Program
- Access to a mental health & wellness platform
- Inclusive and diverse workplace culture
- Awards and recognition plus opportunities for advancement
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