Related skills
sales customer service retail merchandising posπ Description
- Demonstrate in-depth knowledge of Mizzen+Mainβs products, values, and brand story, and represent the brand with professionalism and enthusiasm at all times.
- Engage customers with a personalized, consultative sales approach β assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
- Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
- Maintain a clean, organized, and visually appealing sales floor through effective visual merchandising, folding, hanging, and replenishment of inventory.
- Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
- Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
π― Requirements
- Prior retail or customer service experience preferred, but not required.
- Strong communication, interpersonal, and problem-solving skills.
- A team player with a positive attitude and a passion for helping others.
- Flexibility to work varied hours including evenings, weekends, and holidays as needed.
- Dependable and punctual, with the ability to follow direction and take initiative.
π Benefits
- Brand focused on performance fabrics and modern style.
- Dynamic, owner-minded team culture.
- Focus on delivering exceptional customer experiences.
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