Related skills
customer service retail teamwork sales targets kpis📋 Description
- Create a comfortable, inclusive end-to-end experience for Knix customers.
- Actively listen to customers' needs and guide to Knix products for the right fit.
- Thrive in a sales-driven environment; focus on KPIs (AOV, CVR, UPT).
- Stay knowledgeable on product assortment and promotions to support decisions.
- Maintain high energy and a positive in-store experience.
- Support the Masonville Place store opening in May 2026 and visual standards.
🎯 Requirements
- Previous customer service/retail experience preferred; strong people skills.
- Team player and collaborator.
- Flexible, initiative-driven; handles multiple customer interactions with care.
- Sales-driven experience with KPIs and targets is a plus.
- Must be legally authorized to work in Canada and be 18+.
- Physical ability: lift up to 25 lbs; move around the store; flexible schedule including holidays/evenings/weekends.
🎁 Benefits
- Competitive pay with monthly bonus
- Generous product discounts and Gratis program
- Health benefits including therapy and coaching
- Inclusive, diverse workplace culture
- Internal career growth and promotion from within
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