Related skills
communication sales customer service retail merchandising📋 Description
- Create a comfortable and uplifting end-to-end experience for Knix customers.
- Actively listen to customer preferences and recommend products they’ll love.
- Lead product fittings to ensure correct size first time.
- Stay knowledgeable on growing product assortment – and wear it, too.
- Ensure products are merchandised effectively to reflect our brand and drive sales.
- Escalate issues or opportunities to the Store Manager and maintain store standards.
🎯 Requirements
- Previous experience in customer service is an asset; great with people.
- Warm demeanor with a “get it done” approach.
- You are a born team player and a great collaborator.
- Resourceful with resolving customer issues.
- Experience in fitting rooms and making customers feel comfortable.
- Passionate about Knix products and mission; thrives in a dynamic environment.
🎁 Benefits
- Highly competitive compensation plus monthly bonus.
- Generous employee discounts up to 50% on Knix products.
- Parental Leave Top-Up Program.
- Access to a mental health & wellness platform with therapy and coaching.
- Inclusive and diverse workplace culture.
- Opportunities for monthly, quarterly, and semi-annual awards and recognition; career growth.
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