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sales customer service retail kpis cvr📋 Description
- Create a welcoming, inclusive customer experience.
- Listen to customers' needs and guide to Knix products for the right fit.
- Thrive in a sales-driven environment; focus on KPI targets.
- Stay knowledgeable on products and promotions to help decisions.
- Maintain high energy on the floor and keep the store customer-ready.
- Escalate issues or opportunities to the Manager on Duty.
🎯 Requirements
- Prior experience in customer service or retail; great with people.
- Team player who collaborates well.
- Flexible, proactive, and able to handle multiple interactions.
- Experience in a sales-driven environment with KPIs and targets.
- Must have legal right to work in Canada and be 18+.
- Able to lift up to 25 lbs and move around the store.
🎁 Benefits
- Competitive pay plus monthly bonus
- Product discounts and Gratis Program
- Health and wellness platform with therapy and coaching
- Inclusive and diverse workplace culture
- Career advancement; Knix promotes from within
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