Related skills
crm storytelling sales customer experience retailπ Description
- Create memorable experiences for customers using product knowledge
- Engage customers with storytelling and relationship building
- Deliver welcoming, dynamic customer service in-store
- Develop and maintain customer relationships using instore CRM tools
- Stay culturally connected to Mulberry's brand values
- Be curious about the business and share ideas to help the team
π― Requirements
- Customer-focused approach
- Create welcoming environment for customers and team
- Deliver engaging, memorable store experiences
- Develop key customer relationships using instore CRM tools
- Culturally connected; understand Mulberry's fit with life and art
- Honest, dynamic, community spirited and fashion-loving
π Benefits
- Product allowance
- Enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Help@Hand wellbeing service with remote GP appointments, mental health support
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