Related skills
crm storytelling customer service retail brand knowledgeπ Description
- Create a welcoming, fun environment for customers and team.
- Deliver an engaging, dynamic, and memorable in-store experience.
- Develop and maintain key customer relationships using instore CRM tools.
- Be culturally connected; understand Mulberry fits life and art to excite customers.
π― Requirements
- Customer-focused and service-driven.
- Imaginative with product knowledge and storytelling.
- Proficient with instore CRM tools to manage relationships.
- Curious about the business; willing to share ideas and strive to succeed.
- Competitive; deliver operational excellence with respect for people, product and environment.
- Aligned with Mulberry values: honest, dynamic, community spirited.
π Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension contributions and Life Assurance
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