Related skills
crm storytelling customer service retail📋 Description
- Create memorable customer experiences using product knowledge and storytelling.
- Nurture long-lasting relationships with customers using instore CRM tools.
- Deliver an engaging, dynamic in-store experience for every guest.
- Be curious about the business and share ideas to help the store succeed.
- Contribute to Mulberry Spirit and Back to the Mulberry Spirit strategy in-store.
- Maintain a welcoming environment that reflects Mulberry values.
🎯 Requirements
- You are customer-focused, creating a welcoming environment for customers and team.
- Develop and maintain key customer relationships using instore CRM tools.
- Be culturally connected; understand how Mulberry fits into life and art and excite customers.
- Be curious about the business and willing to share ideas.
- Have a competitive spirit and a strong desire to succeed.
- Deliver operational excellence with respect for people, product and environment.
🎁 Benefits
- Product allowance
- Enviable staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
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