Related skills
communication crm storytelling customer experience retail📋 Description
- Create memorable experiences for customers as an Experience Expert.
- Imaginative storytelling and product knowledge to tailor each visit.
- Build long-lasting relationships using instore CRM tools.
- Be open to learning and developing as Mulberry Spirit guides your work.
- Collaborate with store team to deliver exceptional service daily.
- Align with Mulberry values of honesty, dynamism and community.
🎯 Requirements
- Customer focus and friendly demeanour.
- Welcoming environment for customers and team.
- Deliver engaging, dynamic customer experiences.
- Develop relationships using instore CRM.
- Culturally connected and excited by Mulberry's story.
- Passion for fashion and Mulberry values.
🎁 Benefits
- Competitive basic salary
- Bonus
- Product allowance
- Staff discount and exclusive access to staff sales
- Extra day off for your birthday
- Pension Contributions & Life Assurance
- Training and development opportunities
- x2 paid volunteering days per year
- Help@Hand wellbeing service incl remote GP, mental health, physio, discounts
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