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crm salesforce outreach customer service microsoft office📋 Description
- Provide overlay sales support for Central Europe region.
- Support daily tasks and coordinate with renewal and channel teams.
- Process quotes and related tasks timely, accurately, with policy compliance.
- Understand end-to-end deal registration flow and cross-functional roles.
- Update Salesforce with conversations and pertinent information.
- Communicate with partners/distributors via phone and Outreach.io.
🎯 Requirements
- Fluent in German and English (spoken and written, min B2)
- Up to 2 years customer service or order processing experience
- Strong listening and questioning skills to gather relevant information
- Customer-focused and able to deliver exceptional experience
- Proficient in MS Office and Salesforce CRM
- Strong time management and organizational skills
🎁 Benefits
- Remote-first culture; remote work preferred
- Diversity and inclusion networks
- Annual charity and volunteer days
- Global wellbeing and wellness programs
- Global sustainability initiatives
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