Sales & Account Management Product Specialist (F&B)

📋 Description

• Role to accelerate GPV and revenue growth in the US F&B market by supporting Sales and Account Management to acquire, retain, and expand high-impact use cases.
• Direct Seller Support – act as a product expert, co-selling with AEs and AMs, handling seller escalations, and recommending tailored solutions that drive GPV and revenue growth.
• Strategic Insights & Enablement – collaborate with Product, Partnerships, Marketing, Enablement to surface market opportunities and inform go-to-market strategy.
• Support adoption of Square’s ecosystem across F&B—Kiosk, KDS, inventory, CRM, and team management to unlock new revenue opportunities.
• Time allocation: 80% Core AE/AM Support; 20% Cross-Functional & Strategic Initiatives.
• Collaborate with cross-functional teams and stay informed on industry trends to highlight Square’s advantages.

🎯 Requirements

• 3-5 years of experience in Sales, Account Management, or a similar client-facing role.
• Consistent overachievement of goals and objectives.
• Experience with product development and an analytical approach to identifying market opportunities.
• Strong written and verbal communication; ability to simplify complex concepts for different audiences.
• Ability to manage multiple projects simultaneously with high attention to detail.
• Ability to collaborate cross-functionally and work with internal/external stakeholders to drive outcomes.

🎁 Benefits

• Remote work options
• Medical insurance
• Flexible time off
• Retirement savings plans
• Inclusive culture with accommodations as needed
• Learning and development opportunities through cross-functional work