Related skills
data analysis google sheets quality assurance excel leadership📋 Description
- Lead a remote Safety Alert Specialists team to deliver safe rides
- Monitor ride volume across SRS tasks and assist as needed
- Escalate safety-critical issues with immediate intervention
- Manage weekly 1:1s focusing on KPIs and actionable feedback
- Partner with QA Manager on QA processes, audits, and training
- Contribute to tool design and SOP development
🎯 Requirements
- 2-3 years leadership/management experience
- 3+ years experience in operations or safety
- Data-minded with Excel and/or Google Sheets
- Strong communication and collaboration skills
- Critical thinker with calm under pressure
- Change management and process improvement
🎁 Benefits
- Equity for full-time employees
- Flexible vacation and comprehensive benefits (medical, dental, vision)
- 401(k) and FSA
- Fully remote across states
- Growth potential in a VC-backed company
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