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customer support english russian latvian live chat📋 Description
- Supporting customers, courier partners, and venues via live chat and phone
- Ensuring delivery operations run smoothly
- Developing the support function with the team and other Wolt teams
🎯 Requirements
- Fluent in Russian; professional working proficiency in Latvian and English (B2+)
- Strong communication, customer-obsessed, and team-oriented mindset
- Fast learner, multitasker, thrives in a fast-paced environment
- Able to work morning, evening, and weekend shifts (8:00-22:00)
- On-site in Riga; weekends optional remote from home
🎁 Benefits
- Wolt credits cashback benefit
- Employee assistance program
- Wolt-wide training programs
- Yearly team budgets
- Coffee and snacks at the office
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