Related skills
azure powershell linux aws python📋 Description
- Diagnose and resolve Rubrik product and customer env issues (Linux/Windows, VMware).
- Troubleshoot networking and cloud connectivity (AWS/Azure) using Wireshark.
- Author knowledge-base articles detailing symptoms, causes, and workarounds.
- Participate in weekend/holiday on-call rotations.
- Collaborate with Engineering/QA to reproduce issues and review releases.
- Develop tools to analyze logs, stats, and performance data.
🎯 Requirements
- 10+ years enterprise tech support in storage/backup.
- Linux/Unix CLI experience.
- VMware, backup tech, and networking experience.
- Strong written and verbal communication.
- Experience with Microsoft Apps, Databases, Cloud tech, Storage NAS/SAN.
- Scripting: Bash, Python, Perl, PowerShell (highly desirable).
- Bachelor's Degree or relevant work experience.
🎁 Benefits
- Base salary range: $86,800–$130,200 USD (US2).
- 2nd shift base pay differential of 10%.
- Hybrid in Morrisville, Tue-Thu in office.
- Bonus potential, equity, and benefits.
- Work with cross-functional teams (Engineering/QA).
- Full benefits including health, retirement, and time off.
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