Related skills
javascript powershell sql python t-sql📋 Description
- Provide Tier 3-level product support for the RTSM product group.
- Troubleshoot complex application and data-layer issues with debugging skills.
- Collaborate with PMs, developers, and engineers to resolve software issues and releases.
- Conduct root-cause analysis for recurring issues and implement preventive solutions.
- Write and analyze SQL queries to investigate data issues.
- Review, debug, and diagnose production issues in code and data flows.
🎯 Requirements
- BS in Computer Science, Software Engineering, or related field (or equivalent practical experience).
- 4+ years in technical product support, product engineering, or software engineering.
- Strong programming fundamentals; debugging experience with C#, ASP.NET, JavaScript.
- Proficiency with scripting languages: PowerShell, Python, T-SQL.
- Strong analytical thinking and problem-solving skills.
- Strong written and verbal communication skills.
🎁 Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
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