Senior Product Manager - Platform Lead

What We Do

Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. 

Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button.  Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets.  

Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

About the Role

As Lead Platform Product Manager at Roo, you’ll own the strategy and execution for the core systems, tools, and services that power our labor marketplace. Your work will enable faster development, greater scalability, and improved reliability across the product. You’ll partner closely with engineering, design, analytics, and department leaders to create reusable infrastructure that unlocks value for both internal teams and external users.

This is a high-impact role focused on building the foundation that other teams build on. You’ll work on both zero-to-one platform investments and scaling efforts that reduce complexity and accelerate product velocity. Your success will be measured by adoption, performance, and the leverage your team creates across the company.

This role reports directly to the VP of Product and is remote-friendly, with occasional onsite collaboration in our San Francisco office.

• Develop and align your team around a clear platform strategy that supports Roo’s marketplace growth.
• Own and evolve the roadmap for Roo’s internal platform systems that balances core marketplace services and functional enablement
• Identify and eliminate technical bottlenecks, inefficiencies, or duplication across teams.
• Collaborate with engineering to make thoughtful build-vs-buy decisions and ensure architectural investments align with company goals.
• Use metrics to measure impact and prioritize effectively.
• Partner with cross-functional teams to ensure platform capabilities enable product innovation and improve user outcomes.
• Communicate technical strategy and tradeoffs clearly to non-technical stakeholders.
• Contribute to company-wide product strategy and shape how platform thinking is embedded into Roo’s product culture.

• 6+ years of product management experience, including 2+ years focused on platform, infrastructure, or developer tooling.
• Proven ability to define and deliver cross-cutting systems or services adopted by multiple teams.
• Strong technical fluency—you can collaborate closely with engineers and understand architectural tradeoffs.
• Skilled at prioritization and decision-making in ambiguous environments with multiple stakeholders.
• Excellent communicator with a track record of building trust across product, engineering, and operations teams.
• Experience using data (quantitative and qualitative) to inform platform investments and monitor performance.
• Strong ownership mindset with a bias for action and outcome over output.
• Bonus: Experience in marketplaces, healthcare tech, or scaling products at an early-stage startup.