Senior People Partner

What We Do

Roo (www.roo.vet) has created the first B2B labor marketplace in animal healthcare that connects veterinary professionals with hospitals through innovative technology, with opportunities to expand and offer more opportunities for both our demand & supply of users. 

Our dynamic platform enables hospitals to fulfill personnel needs in real time, while allowing high-quality veterinary professionals to secure work at the click of a button.  Beyond the platform, Roo represents a growing opportunity to help hospitals meet all-things staffing, and a growing community of resilient vet industry professionals who value flexibility and work-life balance, in addition to providing the best possible outcomes for clients and their pets.  

Our aim is to combine experienced healthcare expertise with Silicon Valley talent to shake up this industry and change the way veterinarians and hospitals work!

About the Role

As Senior People Partner at Roo, you will be a strategic partner to business leaders, driving organizational effectiveness through talent strategy, performance optimization, and leadership development. In this senior-level role, you'll own the employee relations function while leading enterprise-wide performance management initiatives. You'll work closely with executive leadership to understand business objectives and translate them into people-focused initiatives that enhance team performance and engagement.

• Partner with business leaders to develop and execute people strategies aligned with business objectives
• Provide strategic counsel to executives on organizational effectiveness and people-related decisions
• Lead talent review processes and succession planning initiatives across the organization
• Drive workforce planning initiatives and organizational design discussions
• Serve as a trusted advisor to senior leadership on complex people matters

• Own and lead the design, implementation, and continuous improvement of performance management frameworks that drive high performance across the organization
• Develop and roll out leadership development programs and manager effectiveness initiatives
• Lead calibration sessions and performance review cycles, ensuring consistency and fairness
• Create and implement career pathing frameworks and growth opportunities within functions and org units
• Design and facilitate performance coaching programs for managers and leaders
• Analyze performance data and trends to identify opportunities for improvement and intervention

• Own the employee relations function, serving as the primary point of escalation for complex and sensitive ER issues
• Investigate and resolve workplace concerns, complaints, and conflicts with sound judgment and discretion
• Develop and implement ER policies, procedures, and best practices to ensure compliance and fairness
• Partner with legal counsel on employment-related matters as needed
• Lead engagement initiatives and action planning within business units
• Drive DEI initiatives and foster an inclusive workplace culture

• 8+ years of progressive HR experience, with at least 4 years in a senior HRBP or strategic partner role that includes people management
• Proven experience owning and managing employee relations programs and complex ER cases
• Demonstrated expertise in designing and implementing performance management systems and frameworks
• Strong business acumen and ability to link people strategies to business outcomes
• Extensive experience partnering with senior leadership and executives on organizational development initiatives
• Track record of successful change management and transformation projects
• Strong analytical skills and experience with HR metrics and reporting
• Experience in high-growth startup or scale-up environments preferred
• Excellent judgment, discretion, and ability to handle sensitive matters with professionalism