Learning & Development Business Partner

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes.

But here's the best part: our team. We're a group of 150+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic, high-performance team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

Join our People & Culture team at ROLLER as our new Learning & Development Business Partner! Your mission? Spark employee growth by designing and implementing creative, fun, and impactful learning programs tailored to ROLLER’s high-performing culture. You’ll collaborate internally across departments to identify skills gaps, align training with business goals, and champion a culture of continuous improvement. From the Senior Leadership team to every ROLLER, you’ll have the opportunity to influence and inspire at all levels. Get ready to kick off exciting initiatives like building a Leadership program, promoting psychological safety and enhancing asynchronous communication!

Please note: This is a hybrid role based in Sydney which means you can work in our Sydney office, work from home and also travel to our other offices when needed .

Training Needs & Program Design:

• Conduct regular assessments to uncover training needs
• Craft engaging and interactive training programs using modern instructional design methods
• Create a mix of learning materials, including in-person sessions, e-learning modules, videos, webinars and hands-on workshops

Training Delivery & Tech Integration:

• Lead fun and interactive in-person and virtual training sessions
• Use a mix of methods to cater to different learning styles
• Keep our learning management system (LMS) updated
• Stay on top of the latest tech trends to keep our training fresh and exciting

Evaluation & Feedback:

• Create and administer assessments to measure training success
• Collect and analyse feedback to continually improve our training programs
• Show off the impact and ROI of our training efforts with data

Employee Engagement & Development:

• Cultivate a culture of continuous learning and growth
• Run fun initiatives like hackathons, innovation labs, and knowledge sharing sessions
• Offer coaching and support to help employees achieve their personal and professional goals

Collaboration & Continuous Improvement:

• Partner closely with managers and department heads to align training with business goals
• Experiment with new training methods to keep things fresh and engaging

• Bring 7 to 10 years in L&D, HR, or a related field
• You have experience creating and delivering Leadership/Management and Psychological Safety training
• You’re an expert at juggling multiple training projects at once
• Hands on with LMS and educational technologies
• Stellar written & verbal communicator
• Deep understanding of adult learning principles
• Creative thinker with a flair for designing engaging training programs
• Passionate about continuous learning and professional development
• Positive, friendly and able to motivate others

Nice to Have:

• DiSC accreditation is a plus!
• A background in L&D within a tech company

• You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate)
• Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!
• Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

1. Initial call with our Talent Acquisition ManagerYou'll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with the Chief People OfficerYou'll get to meet with the Chief People Officer to learn more about the role & ROLLER whilst also talking through your experience in more detail.
3. PresentationYou'll get the opportunity to showcase the way you like to work and present to our team how you like to structure learning experiences!
4. Loop InterviewsThis is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
5. OfferIf all lights are green and the fit feel right, we'll conduct reference checks and you'll receive an offer to join!