Related skills
slack okta google workspace macos vpn📋 Description
- Serve as first contact for employee tech issues; in-person and remote support.
- Troubleshoot enterprise apps; escalate outages to partner teams.
- Resolve on-site infrastructure and connectivity; WiFi, remote access, Zscaler.
- Onboard/offboard employees; hardware, access, asset records, process improvements.
- Assist with release and change management during deployments.
- Identify recurring issues; propose process improvements.
- Act as primary IT support contact for executives in Clearwater.
- Provide IT and AV support for office events; set up AV equipment.
🎯 Requirements
- Enterprise IT support or help desk experience.
- Hands-on with Google Workspace, Okta, Slack, and similar SaaS.
- Strong customer service; troubleshoot in-person and remote.
- Experience supporting macOS; familiarity with iOS/Android/Windows/ChromeOS a plus.
- Exposure to enterprise MDM solutions.
- Knowledge of VPNs, password managers, two-factor authentication, SSO, and basic security concepts.
🎁 Benefits
- Base pay is eligible for bonus opportunities, equity, and benefits.
- Total Rewards vary by region and entity.
- Base pay ranges are provided per location.
- Learn more about benefits on the Robinhood Careers site.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!