Related skills
crm remote work care coordination ehr medicare๐ Description
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- Serve as primary ongoing contact for Medicare patients. \n
- Build trusting relationships grounded in empathy and follow-through. \n
- Help patients understand care plans, appointments, benefits, resources. \n
- Conduct person-centered assessments of life context, goals, barriers. \n
- Perform SDOH risk assessments and identify unmet social needs. \n
- Develop action plans aligned to initiating-visit problems or high-risk conditions. \n
๐ฏ Requirements
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- 3+ years in patient advocacy, care coordination, or healthcare navigation. \n
- Strong understanding of the US healthcare system, especially Medicare. \n
- Experience with older adults or medically complex populations. \n
- Excellent verbal, written, and interpersonal communication. \n
- Comfortable using EHRs, CRMs, and patient messaging tools. \n
- Ability to work independently in a remote environment. \n
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