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account management customer success saas sales enablement renewals📋 Description
- Superuser of Revinate products; know them inside out.
- Coach and educate customers to improve product adoption.
- Conduct regular customer reviews/virtual workshops to identify gaps.
- Deliver best practices to improve customer success and value.
- Build relationships beyond day-to-day contact to boost engagement.
- Renewals and upsell coordination with Sales.
🎯 Requirements
- Strong account management knowledge; presentation & opportunity mgmt essential.
- Strong technical knowledge and negotiation skills.
- Experience in sales methodologies; prospect within accounts; close deals.
- Self-starter; minimal supervision required.
- Ability to negotiate with peers, partners, customers using a Win/Win approach.
- 2+ years in account management or SaaS consulting; hospitality a plus.
🎁 Benefits
- Competitive health benefits; premium paid by Revinate.
- Paid family & parental leave.
- Family-building benefits; fertility coverage.
- Excellent dental and vision benefits.
- 401(k) with employer match; life and disability options.
- Paid flex time off and Employee Assistance Program (EAP).
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