Related skills
salesforce sql gainsight churn analysis📋 Description
- Own post-sales ARR reporting and dashboards
- Partner with CS/AM/Finance to streamline workflows
- Collaborate with CRO/VP CX to support renewals and expansion
- Improve data-driven visibility across the customer lifecycle
- Lead weekly/quarterly business reviews with leaders
- Design scalable post-sales processes and handoffs
🎯 Requirements
- 4+ years in Revenue/CS/Operations in a B2B SaaS
- Salesforce and Gainsight experience; SQL or analytics a plus
- Familiar with customer health metrics and churn indicators
- Strong cross-functional collaboration and project delivery
- Ability to derive insights and propose revenue opportunities
- Excellent communication to senior leaders
🎁 Benefits
- Health/dental coverage options (employee 100%, family 50%)
- Vision insurance
- Incentive stock options
- 401(k) match of 4%
- PTO 4 weeks; increases at year two
- Remote working friendly since 2012 #LI-REMOTE
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!