Revenue Operations Analyst

📋 Description

• Own Salesforce as Figment's CRM and bridge Sales, Finance, and Data Science.
• Maintain and optimize Salesforce to improve forecast accuracy and pipeline reporting.
• Ensure reliable data across the organization.
• Lead Salesforce rationalization, governance, and data hygiene.
• Build self-serve pipeline reporting and dashboards for leadership.
• Collaborate with Sales, FP&A, and Data Science to close gaps in pipeline.

🎯 Requirements

• 3+ years in Revenue Operations or Sales Operations at a fast-growing tech company.
• Hands-on Salesforce administration experience: custom objects, reporting, dashboards, data management.
• Experience optimizing or rationalizing Salesforce instance and owning CRM governance end-to-end.
• CRM strategy and optimization thinking, able to assess current state, identify gaps, and drive improvements.
• Strong understanding of pipeline reporting, sales metrics, and revenue forecasting.
• Ability to translate CRM insights into clear reporting for sales leadership and executives.

🎁 Benefits

• 100% remote-first; in-office options in Toronto, NYC, London, Singapore.
• 4 weeks PTO from day one, plus 1 flex week.
• Extended company-paid health benefits from day one.
• Parental leave and flexible arrangements.
• Home office stipend to create your ideal workspace.
• Monthly WiFi reimbursement.