Identify mindset, skillset, activity and toolset challenges with leadership
Lead live trainings for individuals and groups
Build onboarding and upskill trainings for the customer success team
Create content: presentations, case studies, product demos, process docs
Collaborate with Product, Marketing, Onboarding and Sales Ops to boost retention
Analyze CS performance and drive data-driven improvements

🎯 Requirements

2+ years of enablement experience
Bachelor's degree or equivalent work experience
2+ years of successful training in group settings
Proficiency in Google/Microsoft suite
Proficient project management skills
Experience in building certification programs

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