Revenue Cycle Advisor

📋 Description

• Serve as the primary liaison between customers and internal teams.
• Demonstrate value of RCM services with measurable impacts.
• Analyze customer performance metrics to identify trends and improvements.
• Address inquiries promptly; coordinate with cross-functional teams.
• Collaborate with billing, operations, and product to refine service.
• Drive customer satisfaction, retention, and advocacy with high NPS.

🎯 Requirements

• 5+ years of Revenue Cycle Management with knowledge of billing, denials, posting, payer portals.
• Proven experience in customer engagement and client relationship management.
• Strong MS Office skills: Excel, Outlook, PowerPoint, Word.
• Strategic, curious, and able to solve problems with fact-based recommendations.
• Detail-oriented with excellent written and oral communication.
• Adaptive to change with strong cross-functional collaboration.

🎁 Benefits

• Competitive health plans.
• Paid time off and company holidays.
• 401(k) retirement with company match.
• Other company-sponsored programs.
• Equal-opportunity employer.