Retention Representative

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

sales retention telemarketing english

📋 Description

  • Engage with paying customers who requested refunds on annual subscriptions
  • Understand customer concerns and offer tailored solutions to retain them
  • Promote long-term subscription options to meet customer needs
  • Work with the retention team to keep customers connected to MyHeritage

🎯 Requirements

  • Fluent English; additional languages are a plus
  • Experience in sales or retention; telemarketing a plus
  • Fast learner and problem-solver
  • Motivated, independent, and proactive

🎁 Benefits

  • Hybrid work model with flexible working hours
  • Modern, beautiful office in Tel Aviv
  • On-site gym and pilates classes
  • Dog-friendly office
  • Well-stocked kitchens
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