Retention Marketing Associate

📋 Description

• Manage day-to-day loyalty program operations in Rivo.
• Coordinate direct mail campaigns and on-time mailings.
• Maintain automated lifecycle flows and customer journeys.
• Update on-site promotions and discount logic in Shopify.
• Track promotion performance and ROI with data reporting.

🎯 Requirements

• Experience: ~1 year in marketing or ecommerce (internships count).
• Familiarity with Shopify, Klaviyo, Postscript; Rivo a plus.
• Strong project management and organizational skills.
• Proficient in Excel/Google Sheets; basic data analysis.
• Excellent written and verbal communication.
• Adaptable in fast-paced environments.

🎁 Benefits

• Healthcare: Comprehensive medical, dental, and vision insurance options.
• Retirement: 401(k) plan with Company Match.
• Paid Time Off: 15 days PTO, plus 11 paid holidays and sick leave.
• Incentives: Performance-based bonus eligibility and equity if applicable.